Tipinc frequently asked questions (FAQ)

Have a query about our company and the products we offer? Discover answers to our frequently asked questions below.

Business
Worker

With new legislation, businesses have to give 100% of the tip to their teams. This sounds fair but can come at a substantial cost to the business. This cost can be up to 5% of the tip, coming from transaction fees and admin costs associated to payroll. Tipinc removes this cost without compromising the tip to your team! We can also reduce your fees across the board. See how much you could save here.

Tipinc gives greater visibility and ownership to your team, helping them to collect more tips. By getting the tip to your team quicker, we improve their cashflow which we know is so important. When your team get paid quicker, they’re generally happier!

Tipinc adds a 5% fee onto the tip that the customer pays. This keeps the cost separate from the business and supports the costs associated to processing the tip directly to the team.

One of the most common questions that customers ask the team, is if they receive 100% of the tip. With Tipinc, you give the customer full control, full transparency and assurance that the team receives 100% of the tip.

Tipinc has been cleared by HMRC to process tips in the same way as a Tronc, only without the cost for the business! Since tips never reach the business, there is no National Insurance due and the worker simply needs to declare their tips to HMRC in the same way that they would cash tips.

Contact us here and we will get in touch to set you up. Using Tipinc is seamless and we can even get you receiving payments and tips tomorrow!

Once we have set up your account, you’ll need to download the Tipinc app, here, to create your venue profile so that your employees can connect and we know where to direct the tips that you receive.

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Tipinc gives you full visibility and ownership of your tips, allowing you to track your tips in real time. Collect more tips using Tipinc because customers can finally trust that 100% of the tip wil go to you. Receive your tips much quicker, no longer having to wait two months for payroll!

Tipinc adds a 5% fee onto the tip that the customer pays. This keeps the cost separate from the business and supports the costs associated to processing the tip directly to the team.

One of the most common questions that customers ask, is if, you the worker, receive 100% of the tip. With Tipinc, you give the customer full control, full transparency and assurance that you do receive 100% of the tip. With our android terminals and user friendly payment checkout, no more awkward moments wondering if the customer will leave a tip unless you ask them!

Tipinc has been cleared by HMRC to process tips in the same way as a Tronc or if you received a cash tip directly into your pocket! Since tips never reach the business, there is no National Insurance due and you, as the worker, simply must declare your tips to HMRC in the same way that you would cash tips. Click here to see how to declare your tips to HMRC.

First, download the Tipinc app here. Create your profile so that customers can see who they are tipping and then connect to your workplace (they have to have a profile on the Tipinc app, too!). 

Tipinc has partnered with Stripe to payout tips securely and directly to you. You’ll need a few details to set up your Stripe account but once you have done so, this is where we will send your tips! Follow the step by step process for profile creation and Stripe account creation here.

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If you still have questions, please don’t hesitate to visit our contact page.